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Service Contracts

Only a well maintained coffee machine can guarantee the equipment’s reliability and longevity.

Our service contract options are designed to offer you a peace of mind.

Parts and components subject to natural wear and tear are replaced periodically in accordance with OEM’s recommendations.

Further, Coffee Machines come in contact with Oils and Fats from the coffee beans, and Limescale from the water.
These external factors affect some major components in the coffee machine.

A Service Contract is not an extended warranty. It is however a maintenance program to monitor and service your coffee machine to mitigate breakdowns and failures; and to guarantee the equipment’s life expectation.

What is  included

Parts, call outs and labour
Breakdown services
Preventative Maintenance
Software updates

What is not included

Water filters
Operator related faults
Relocation of the machine
Reprogramming of the machine due to change of cup sizes and or Coffee Beans

Your benefits

Peace of mind
Higher uptime
Higher reliability
Ensure longevity
High reliability
Investment protection and predictable costs